Durmic VoIP Services Phones

Get Connected with Durmic Consulting VoIP Solutions

STANDARD
$25/user/mo
  • Up to 5 Users
  • Local Number Included
PRO
$35/user/mo
  • Unlimited users
  • Local Number Included
  • Unlimited internet fax
ADVANCED
$40/user/mo
  • Unlimited Users/Offices
  • Local Number Included
  • Unlimited Internet Fax
  • Call Recording

A cloud-based business phone system that offers enterprise-grade calling features, improves reliability, and enables mobile users—while cutting your phone bills by over 50%.

PRODUCT FEATURES

STANDARD

1-5 users

PRO

Unlimited users

ADVANCED

Unlimited users

Unlimited Calling U.S and Canada

1 Phone Number Included

3 Way Conferencing

Ring Groups

Group Conferencing

Interactive Voice Response

Call Reporting

Call Queues

Remote Employees

Department Auto Recording

Time Condition Options

Follow/Find Me Features

eFax Panel

Call Recording

Flash Operator Panel

HD Video Calling

SMS Messaging

Deployment & Onboarding Services

SoftPhone

International Calling

Additional Fees Apply

SUPPORT

FAQ & Email Support

Chat

Dedicated Account Management

Phone Support

24/5

24/7

Out of the box, our phone system comes with all the below features, ready to use and configure. No strings attached!

Business Features

  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)
  • Unlimited extensions
  • Conference Bridge
  • Fax to E-mail
  • Ring Groups
  • Music on Hold
  • Calendar with third party integration
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech

Calling Features

  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History/Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening

Telephony Support

  • Open Standards Support for Multiple Protocols
  • SIP, PJSIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Desktop/Mobile Phone Support

The scalability and flexibility of our phone system comes with the support of feature add-ons, which we call ‘commercial modules’. You can add individual features or entire feature bundles to your phone system to enhance certain built-in features, create a call-center solution, and enhanced failover & redundancy with High Availability.

SysAdmin Pro

The SysAdmin Pro module adds additional functionality to the SysAdmin Module. This includes DDNS, Email Setup, UPS Managements and Update Management.

Web CallBack

The Web Callback module allows you to easily add an HTML call me box to your website. Visitors simply put their phone number in to be connected with you, or a specific destination.

Outbound Call Limiting

The Outbound Call Limiting module allows you to place restrictions on how many times a number is called during a certain time period on a per outbound route basis.

CallerID Management

The CallerID Management module is a unique way to modify the Caller ID that is outpulsed on the fly. By utilizing a simple feature code you can change your Caller ID for one call or all calls.

Paging Pro

Page Pro adds to the existing Paging module in PBX to include the ability to hook outbound routes to a page group, make a valet-style (airport-style) page and create recordings to be played to a page group before the pager can speak.

VM Notify

This module allows an individual or a group to be notified and optionally accept responsibility for a voicemail. Additionally, notifications can be sent out when someone claims responsibility for the voicemail.

Fax Pro

The Fax Pro module is a reliable, robust inbound/outbound faxing server. You simply enable faxing for any user on the system; then you point a phone number to specific fax user and let us answer the fax call.

Class of Service

Control at the extension level to access and set permissions of specific calling features. These features include Outbound Routes, Feature Codes, Ring Groups, Queues, Conference Rooms, Voicemail Blast Groups and Paging.

Call Recording Reports

With the Call Recording Report Module, you can view, sort, listen to, archive and download all recorded calls on your system.

Xact Dialer

Choose where your calls will be routed to. It even gives you the option to route calls based on whether they are answered by a person or an answering machine. Contact a Sales Representative to see how you can benefit from Xact Dialer!

Appointment Reminder

By simply specifying numbers and names to be called our phone system will automatically call at specified times and allow recipients to confirm, cancel and reschedule appointments.

Park Pro

Adds the ability to add multiple parking lots within phone system, useful for companies running multiple locations off the same server, companies that need multiple parking lots or have many internal departments.

XMPP Pro

Once configured, the IM server can be used with any Jabber/XMPP enabled client that is capable of configuring connections to local or corporate servers, including chat integration into iSymphony.

Voicemail Reports

There is now an easy way for System Administrators and Managers to review all users voicemail settings in one place as well as listen to all voicemails residing on the system from one report.

Pin Set Pro

Greater flexibility in the deployment of security Pin Codes, allowing system administrators to assign Pin Codes directly to extensions and control per extensions.

VQ Plus

Expands the options available in the queues and allows you to assign dynamic queue penalty rules to escalate calls based on the length of hold time.

Conference Pro

An add-on to the existing conference module. This module allows end users to manage conference room settings from the user control panel. Admin users can also create conference room IVR’s and choose which conference rooms are a part of the conference room IVR.

Customer Relationship Management (CRM)

Designed to allow you to connect your PBX to your support CRM software to push call history and caller information to your CRM and in conjunction with Zulu allow Click to Call from your CRM and Call Popups into your CRM on inbound calls.

EndPoint Manager + UCP for EPM

Directly auto-provision & configure over 300 popular desk phones, wireless phones, door phones, overhead paging devices, gateways and specialty devices from manufacturers. Includes the UCP for EPM module that allows end users to change any buttons that were set up for their phone by the Endpoint Manager system admin.

Extension Routing

Extension Routing allows you to easily and visually control which extensions are allowed to use specific outbound routes.

Phone Apps

Allow users to control functions and settings directly from the screen of their phone. The initial release of applications include Call Parking, Follow-Me Management and Do Not Disturb.

High Availability Disaster Recovery

For organizations that have a low tolerance for downtime in the event of system failures and outages.

Durmic VoIP Phones
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